Privacy Policy

Effective Date: August 20, 2026
Native Pilates LLC (“Native Pilates,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information when you visit our website, create an account, book a class, purchase a membership or package, attend our studio, or otherwise interact with Native Pilates.
1. Information We Collect
Depending on how you interact with Native Pilates, we may collect the following types of information:
Personal Information
This may include:
Name
Email address
Phone number
Mailing address
Date of birth or age, when needed for a specific service
Account and membership information
Emergency contact information
Payment and billing information
Booking & Membership Information
When you book a class, private lesson, workshop, retreat, training, or other service, we may collect information related to your reservation, membership, package, attendance, purchases, and account history.
Health & Wellness Information
To help provide safe and appropriate instruction, we may ask you to voluntarily provide information regarding injuries, physical limitations, pregnancy or postpartum status, medical conditions, or other health-related considerations.
You are encouraged to communicate relevant information to your instructor so that appropriate modifications can be made. Native Pilates does not use this information to diagnose or treat medical conditions.
Website & Technical Information
When you visit our website, certain information may be collected automatically, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
General website usage information
Date and time of visits
This information may be collected through cookies, analytics tools, pixels, and similar technologies.
2. How We Use Your Information
Native Pilates may use the information we collect to:
Create and manage your client account
Process payments and purchases
Schedule and manage classes and appointments
Manage memberships and packages
Communicate with you about bookings, cancellations, schedule changes, and account information
Provide classes, private sessions, workshops, retreats, and other services
Respond to questions and customer service requests
Improve our services and website
Send newsletters, promotions, special offers, and other marketing communications when permitted
Maintain the security of our website and business
Comply with legal and regulatory requirements
Protect the rights, safety, and property of Native Pilates, our clients, and others
3. Payment Information
Payments may be processed through third-party payment processors and booking platforms.
Native Pilates generally does not store your complete credit or debit card number on our own systems. Payment information may be securely collected and processed by the third-party payment provider used for your purchase.
Third-party providers have their own privacy policies and terms governing how they handle payment information.
4. Scheduling & Third-Party Services
Native Pilates uses third-party platforms and service providers to help operate our business, including scheduling, membership management, payment processing, email communication, website hosting, analytics, and marketing.
These providers may have access to certain information as necessary to provide services to Native Pilates.
We encourage you to review the privacy policies of any third-party services you use through our website or booking system.
5. Marketing Communications
If you provide your email address or phone number, you may receive communications from Native Pilates regarding classes, memberships, workshops, events, promotions, studio updates, or other services.
You may unsubscribe from marketing emails by using the unsubscribe link included in the email.
If you receive marketing text messages, you may opt out by following the instructions provided in the message.
Please note that even if you opt out of marketing communications, we may still contact you regarding transactions, appointments, memberships, payments, or other communications necessary to provide services you have requested.
6. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and help us measure the effectiveness of our marketing.
Cookies may collect information such as pages visited, general browsing behavior, and device information.
We may use third-party analytics and advertising services, including services that help us understand how visitors interact with our website or help us advertise our services.
You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
7. How We Share Information
Native Pilates does not sell your personal information for money.
We may share information with trusted third parties when reasonably necessary to operate our business and provide services to you. These may include:
Scheduling and booking platforms
Payment processors
Website and technology providers
Email and text messaging providers
Marketing and advertising providers
Accounting and professional service providers
Legal or governmental authorities when required by law
We only intend to share information as reasonably necessary for the applicable business or legal purpose.
8. Social Media & Public Information
If you voluntarily interact with Native Pilates through social media, comments, reviews, or other public platforms, information you choose to make public may be visible to others.
Native Pilates may repost or share publicly available content that you voluntarily post or tag us in, subject to applicable platform rules and any permissions required by law.
9. Photos & Videos
Native Pilates may photograph or record classes, workshops, events, retreats, or other activities at our studios or events for promotional, social media, website, or marketing purposes.
If you do not wish to appear in photographs or videos, please notify a member of the Native Pilates team.
We will make reasonable efforts to honor such requests.
10. Children's Privacy
Our website and services are not generally directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 without appropriate parental or guardian involvement.
If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.
11. Data Security
We take reasonable administrative, technical, and physical measures to help protect personal information from unauthorized access, use, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us or our service providers.
12. How Long We Keep Information
We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, comply with legal obligations, resolve disputes, enforce agreements, and fulfill other legitimate business purposes.
When information is no longer reasonably necessary, we may delete or securely dispose of it, subject to applicable legal and business requirements.
13. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain marketing communications
Request information about how your personal information is collected or used
To make a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before completing certain requests.
14. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Native Pilates is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.
We encourage you to periodically review this page to stay informed about how we handle personal information.
16. Contact Us
If you have questions about this Privacy Policy, would like to make a privacy-related request, or have concerns about how your information is handled, please contact us:
Native Pilates LLC
Nashville, Tennessee
https://www.nativepilates.com/
info@nativepilates.com
By using the Native Pilates website or services, you acknowledge that you have read and understood this Privacy Policy.